PRIVACY POLICY

 

Information I Collect and how I use it
I keep a contact list of customers, suppliers and tradespersons. Once a prospective customer makes first contact with me, I store their relevant details in Google Contacts database. Information stored includes Customer's Name, Address, mobile and/or landline number(s), email address. This information will only be used by me in direct relation to any works requested by existing or prospective clients.
Customer details may be included on Quotes and Estimates, and Invoices.


Information Sharing and Disclosure
I will never share customer information with third parties, except where I arrange with suppliers to deliver direct to customer's location.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others


Data Retention
I retain customer information only for as long as necessary to provide them with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations.


Your Rights under General Data Protection Regulation (EU Regulation 2016/679) The "GDPR"
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me
If you have any questions or concerns, you may contact me at rtjdeckandfence(@)gmail.com

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